Enrollment
How to Set up Your Customer Portal for Class Enrollment*
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For New Students:
1. Click on the New Student Registration button (above) to create a family account for a new student(s). 2. Complete all information on the form. Form MUST be completed by the parent or legal guardian. 3. Call our office at 615-822-8800 to check on availability and/or to enroll in a class. 4. Payment is due at the time you enroll. Please have a Visa or Mastercard ready when you call our office. |
For Returning Students:
1. Click on “CUSTOMER LOGIN” 2. Enter email address as your login ID. 3. Select the “I DON’T KNOW MY PASSWORD” link 4. You will be sent an email with a temporary password to utilize online registration and information. We encourage you to change your temporary password to a personal password after your initial login. 5. Once you are in the system, you can update information, check your swimmer's class day and time, etc. PLEASE NOTE: You cannot enroll in a class through this portal! You must call our office at 615-822-8800 to enroll. |
*PLEASE NOTE THAT THAT SEA STAR HAS A STRICT NO REFUND POLICY ONCE YOU HAVE ENROLLED IN A CLASS! Be sure that you have no schedule conflicts before you enroll your swimmer in a class.
Enrolling at Sea Star Swim School
At Sea Star, we understand that everyone has a busy schedule. For that reason, we try to make our enrollment process easy!
We plan our class schedule around the Sumner County school calendar, taking breaks when Sumner County Schools takes breaks. This way, you have plenty of advance notice as to how our quarters will run for the next year, and can plan your child's other activities accordingly. Please note that we do not give refunds or credits if a conflict with another activity arises once your child has been enrolled in a class; our schedule is set, so please be sure that a class will work with your child's schedule before you enroll.
Re-enrollment is not automatic; you must affirmatively re-enroll each quarter. We offer "priority signups" as a courtesy to our students who are currently enrolled in class. This presents an opportunity to keep the same day and time, or it gives a " first priority" to change a class day and time.
We plan our class schedule around the Sumner County school calendar, taking breaks when Sumner County Schools takes breaks. This way, you have plenty of advance notice as to how our quarters will run for the next year, and can plan your child's other activities accordingly. Please note that we do not give refunds or credits if a conflict with another activity arises once your child has been enrolled in a class; our schedule is set, so please be sure that a class will work with your child's schedule before you enroll.
Re-enrollment is not automatic; you must affirmatively re-enroll each quarter. We offer "priority signups" as a courtesy to our students who are currently enrolled in class. This presents an opportunity to keep the same day and time, or it gives a " first priority" to change a class day and time.
Early Enrollment
We encourage our parents to take advantage of our Early Enrollment. Our first week of enrollment for the next session is reserved for currently enrolled students to reserve a class for the next following session. Here's how it works:
- Sea Star Swim School communicates enrollment times by email and on the pool lobby chalkboard.
- On the day your child's class meets during Early Enrollment, stop by the Pro Shop or give us a call at 615.822.8800 to re-enroll. You must have credit card info available at the time you call or we cannot reserve your class. Please note that we do not automatically re-enroll your child for a class; you must contact us to confirm your class. If you do not register and pay in full during that week, these classes will be available for open enrollment the next week. Classes will not be held without payment in full.
- Your child's teacher will tell you when your child is ready to move to another level, such as Lap Swim or Little Flippers.
- Again, we do not give refunds if a conflict with another activity arises once your child has been enrolled in a class; please be sure that a class will work with your child's schedule before you enroll. Our NO REFUND policy also applies if you decide to drop the class after payment is processed.
- Early enrollment will not be available for certain sessions. You will still get an advanced notification of enrollment times, but there will be no formal priority on specific classes. We encourage you to act promptly to re-enroll in these situations.
Make Up Classes
Sea Star Swim School DOES NOT OFFER "make-up" classes for missed lessons or swim team workouts for any reason. We do not offer "make-up" classes for lessons where a substitute teacher has been called into a class. Our staff is here to serve you every day.
Class Prices:
Sessions can run any from 6 weeks to 10 weeks in length. We base our calendar on the Sumner County Schools' calendar. Tuition will vary, depending on length of the session. Please call our office at (615) 822.8800 for current session's prices.
*NOTE: Prices and class schedules are subject to change without notice at the discretion of Sea Star Management.
*NOTE: Prices and class schedules are subject to change without notice at the discretion of Sea Star Management.
